Setting Up Custom Domain
1. Background Information:
Custom Domain is part of our Business and Enterprise Feature Packages, available for purchase from your account. Please note that the entire setup process may take up to 7-10 working days, so it’s recommended to prepare well in advance.
Before starting the setup for your custom domain, ensure accessibility to your IT Team, as they will be crucial in making the necessary configurations. Unfortunately, Stadium is unable to support manual editing of DNS settings on your behalf.
More information is below on which custom domain is correct for you.
2. Getting Started:
As a prerequisite, identify the domain or subdomain you would like your shop to be hosted on. Below is a summary of the domain options available:
- Option 1
- Subdomain on our domain
- Example: arcade.stadiumshops.com
- Option 2 (Requires IT Involvement)
- Subdomain on your owned domain
- Example: swag.arcade.com
- Option 3 (Requires IT Involvement)
- Top-level domain (Dedicated to Your Shop)
- Example: www.arcadeswag.com
- Option 4 (Requires IT Involvement)
- Top-level domain (Managed by Stadium)
- Example: arcadeswag.com
Before proceeding, ensure the following:
- You already have a shop at bystadium.com. Click here to see how to create one.
- Make sure with your onboarding specialist if it is a part of the plan you have purchased.
- If opting for Options 2, 3, or 4, have you purchased the domain?
- Does your IT team have enough access to change DNS configurations for the chosen domain?
- For Option 4, Is no other application/website hosted on the selected URL?
2.1 - Detailed Summary of Domain Options
Option 1: Subdomain on Our Domain
Example:
- Subdomain: arcade.stadiumshops.com
Background:
This option allows you to have your shop hosted on a subdomain of our domain, for example, “arcade.stadiumshops.com”. It requires no technical expertise from your end.
Process:
- 1. Choose Your Subdomain: Decide on the subdomain you want for your shop, such as "arcade".
- 2. Contact Us: Fill out the domain request form here.
- 3. Wait for Confirmation: We'll confirm your request and set up your shop on the chosen subdomain within 2-3 days. Your shop will be up and running on arcade.stadiumshops.com
Advantages:
- Quick and hassle-free setup.
- No technical knowledge is required.
Considerations:
- Availability of the chosen subdomain.
- Limited customization compared to dedicated domains.
Option 2: Subdomain on Your Owned Domain
Background:
This option allows you to host your shop on a subdomain of your owned domain, providing a seamless experience for your customers.
Process:
- 1. Identify Subdomain: Choose a desired subdomain for your shop (e.g., swag.arcade.com).
- 2. Contact Stadium: Fill out the domain request form here.
- 3. Create CNAME Record: Log in to your domain registrar's website.
- Navigate to the DNS management section.
- Create a new CNAME record.
- Set the hostname to your desired subdomain (e.g., swag).
- Set the value to eshop.bystadium.com.
- Save the changes.
- 4. Confirmation: Wait for setup confirmation, typically within 2-3 days.
- 5. SSL Certificate Request: After creating the CNAME record, inform Stadium to initiate the SSL certificate request for your shop domain.
- 6. Domain Ownership Verification: Once initiated, follow the instructions provided to create the required CNAME records to verify domain ownership within 72 hours of receiving the instructions.
- 7. SSL Certificate Issuance: Once Domain Ownership Verification is done, SSL certificate will be issued and the shop will be up and running on a chosen subdomain, typically within 7-10 days.
Advantages:
- Integration with your owned domain for a cohesive brand experience.
- No extensive technical knowledge required.
Considerations:
- Requires significant technical expertise for domain management.
- Limited customization options compared to dedicated domains.
Option 3: Top-Level Domain (Dedicated to Your Shop)
Background:
This option provides a dedicated domain for your shop, allowing for full branding and customization.
Process:
- 1. Purchase Domain: Purchase the desired domain through a domain registrar (e.g., GoDaddy or Namecheap) if you still need to do so.
- 2. Contact Stadium: Fill out the domain request form here.
- 3. Create CNAME Record: Log in to your domain registrar's website.
- Navigate to the DNS management section.
- Create a new CNAME record.
- Set the hostname to your desired subdomain (e.g., www).
- Set the value to eshop.bystadium.com.
- Save the changes.
- 4. Confirmation: Wait for setup confirmation, typically within 2-3 days.
- 5. SSL Certificate Request: After creating the CNAME record, inform Stadium to initiate the SSL certificate request for your shop domain.
- 6. Domain Ownership Verification: Once initiated, follow the instructions provided to create the required CNAME records to verify domain ownership within 72 hours of receiving the instructions.
- 7. SSL Certificate Issuance: Once Domain Ownership Verification is done, SSL certificate will be issued and the shop will be up and running on a chosen subdomain, typically within 7-10 days.
Advantages:
- Enhanced branding with a dedicated domain.
- Full control over domain settings and customization options.
Considerations:
- Requires significant technical expertise for domain management.
- Limited customization options compared to dedicated domains.
Option 4: Top-Level Domain (Managed by Stadium)
Background:
This option provides a dedicated domain managed by Stadium, offering full support and seamless integration with your shop.
Process:
- 1. Purchase Domain: Purchase the desired domain through a domain registrar in case you don’t own it.
- 2. Contact Stadium: Fill out the domain request form here.
- 3. NameServer Records: Stadium will provide NameServer records to be updated for your domain so that Stadium can manage DNS records for the Domain.
- 4. Update Records: Log in to your domain registrar's website.
- Navigate to the NameServer settings.
- Replace the existing NameServer records with the ones provided by Stadium.
- Save the changes.
- 5. DNS Propagation: Wait for DNS propagation, typically within 24-48 hours.
- 6. Stadium Setup: Once DNS propagation is complete, Stadium will handle the rest of the setup, including SSL certificate issuance and any additional configuration needed for your shop's custom domain.
Advantages:
- Full support from Stadium for domain management and technical setup.
- Simplified process with Stadium handling domain configuration.
Considerations:
- Requires significant technical expertise for domain management.
- Domain should be solely used for Stadium shop. Can not be used for other website or application.
- Additional fees may apply for domain transfer and setup.
